Medical Secretary

The Best You, a specialized medial aesthetic clinic, requires a skilled medical receptionist to join our enthusiastic and dedicated team. Duties will include daily interaction with patients, prioritizing surgeries, scheduling diagnostic testing, tracking OR scheduling, and meeting MOH billing requirements and deadlines.

Please send résumés to humanresources@thebestyou.com

DUTIES AND RESPONSIBILITIES INCLUDE:

OR BOOKING: Includes stocking all necessary forms, prioritizing surgeries, completing forms, arranging pre-admits appointments, informing patients of surgery and pre-admit dates, mailing patient information packages and ensuring their pre-operative testing is completed, delivering booking forms to the hospital, rescheduling OR’s as necessary to accommodate emergency cases, informing OR booking office and patients of any changes on a daily basis, informing OR booking of any holidays or office closings where we will not be using the OR block of time, pulling OR charts and organizing chronologically on OR shelf with day sheet, organizing “Tonsil Days” approved by Dr. Akyurekli and informing Day Surgery of those days for staffing purposes. Also, if a surgery needs pre approval from the MOH, send “Payment approval request” from OHIP for pre approval of surgery.

OSSC BOOKING – Be sure to keep track of patient’s that want surgery and try to accommodate the patient’s, nurses, Dr. Akyurekli’s and the anesthesiologist’s schedules. Explain to patient what pre op tests need to be done, payment method & arrival time for surgery and preparation for surgery. Mail all forms to patient. Make charts and 1 sheet of labels per patient to have ready with day sheet. Be sure test results are in charts.

MOH BILLING – Includes entering codes for office, clinics and surgeries by MOH deadline date of the 18th of each month, posting invoices entered, creating a submission summary, sending EDT to MOH, correcting any claims error reports, reconciling monthly remittance advice, correcting any manual claim reports flagged for review by MOH, printing a monthly outstanding report to reconcile any claims that may be getting close to stale date, keep and organize billing paperwork received from MOH and EDT file transfer, providing billing information to Dr. Akyurekli as requested, keep audiology secretary up to date as to what is not yet paid in full for any audiogram billing.

GENERAL DUTIES INCLUDE:

checking our in-office email for work schedules/memos
scheduling office/audio appointments and necessary follow ups
scheduling any diagnostic testing & informing patient of date and time
phone confirmation of consult and audio appointments 2 days prior to appointment
pulling charts for offices, clinics and surgeries
updating charts for these days with any results in the filing flipper
general filing to all charts as needed
completing referrals received by order of priority and faxing back to family doctor
front desk reception and patient registration
ensuring that MDS Laboratory has been called for necessary pick-up
answering phones during office hours, retrieving, delivering and follow up of telephone messages
post outgoing mail
provide relief for cosmetic side reception as needed (cover for lunch, illness vacation etc.)
complete dictation as needed
place all audio charts into plastic slot for audiologist
accept payment of audio specialties and give receipts
accept payment for completion of medical forms, back to work letters, insurance forms etc. and give receipts
keep track of office supply needs and inform Manager
inform hospital of dates that Dr. Akyurekli will be away
printer maintenance
depending on season, occasional mopping of waiting room floors and spreading salt on sidewalks
cleaning Dr. Akyurekli’s instruments as needed (wash, rinse, dry, place in Sterilizer, cool and place back on the instrument shelf.)
maintain a clean and orderly work area, follow cleaning protocols for The Centre
Follow The Centre’s Code of Conduct at all times

AMBULATORY CARE:

have consent forms with labels prepared and place on the front of each chart before the AMB care office
in advance preparing procedure room, disinfecting, clearing away all “clutter” from desk, sweeping/mopping floors etc.
ensuring that all instruments, including special instruments, are secured before AMB care office
ordering and inventory control of the medical supplies for AMB care procedures from necessary suppliers (i.e. gauze, gloves, injectables, drapes etc.) which are used for both the medical office as well as the cosmetic side.